When Acumen Technologies begins an engagement we first gain an understanding of and an appreciation for the business needs of our client. Only then can our comprehensive product knowledge be put to full use. In other words, our solutions work because we - and our clients - are clear on the issues we are addressing.

With our focus on client needs we often discover some issues are best resolved, not with new software or hardware, but with modified processes. Business processes can become fixed in place long after the need they once addressed has disappeared. The objective view of our consultants in combination with their broad experience often identifies previously undiscovered approaches.

One size does not fit all. Our clients obtain the greatest return on investment when system software and hardware are appropriately scaled to their needs. We consider not only the software alternatives but also hardware and communications requirements. Our approach is to ensure that each client obtains the correct system: Not so big that it will never be fully used, not so small that processing is inefficient and growth is restricted.

• Identification and Acquisition
  We sell Microsoft Great Plains systems. At the same time, additional products exist, both within the Microsoft Great Plains market and without, that could play an important role in meeting your business needs. We will identify those products as needed and ensure they are included in your system.
• Installation and Configuration
  These are significant events that must be completed correctly in order to realize the full potential of your system. We work with your staff as appropriate to install and configure properly your new software and hardware.
• System Implementation
  Acumen Technologies does not disappear when the software is installed. System implementation involves much more than installation. Many parameters must be set correctly before the client can operate in the manner they require. New processes must be tested and refined. New procedures must be learned and incorporated into daily routines.

Every client is different and every project is managed to meet individual needs. Acumen Technologies can manage your systems project for you and provide a turnkey result. We can coordinate fully with your technical and professional staff members to complete a fully cooperative project. In every case, schedules, deliverables, and processes are negotiated and agreed upon before the project begins. Beyond completing a project on time and within budget, we make sure that surprises are kept to a minimum.

At Acumen Technologies we are working toward a long-term relationship. Business needs are not static. They change over time and often they change quickly. We want to be with you as your business changes. We will see that your systems remain up to date. As new products prove their worth, we will be looking for opportunities to enhance your capabilities. New releases of Microsoft Great Plains software are issued regularly and we will help with their utilization in your business.

Using any of several standard reporting tools, Acumen Technologies can develop the specific reports that are critical to your success. Often a modification to an existing report will satisfy the business requirement. Preprinted forms can be used or mimicked. Custom reports address specialized or unique reporting needs.

The power of a Microsoft Great Plains system is amplified by our ability to enhance and extend its applications. By using Dexterity, the development language of the Microsoft Great Plains product, Acumen Technologies' certified developers can create essentially any modification that is required. In addition, our detailed understanding of the database system upon which Microsoft Great Plains is built allows us great flexibility in approach and assures a fully integrated result.

Microsoft Great Plains applications often interface with special purpose or legacy applications by importing or exporting data files. Acumen Technologies uses a number of integration tools such as Integration Manager, our own Import Suite, or custom applications to enable the smoothest, most efficient interfaces possible. We are also able to integrate at the database level.

Microsoft Great Plains modules are very complete, powerful applications. Still, special circumstances often require special tools and Acumen Technologies has the capability to create custom applications to extend standard Great Plains product capabilities.

An under-performing application or process can often be improved by examining its underlying database activity. Acumen Technologies can analyze these situations and often recommend adjustments to process or software that will significantly improve performance.

• Dexterity
• Modifier / VBA
• Visual Studio C# and ASP.Net
• Transact SQL
• Crystal Reports
• Continuum

Individual training at your site or ours provides the best access to the instructor. The training can be focused upon the specific tasks to be undertaken by an individual.

Group training at your site or ours offers the lowest price per person trained. In addition, group members often learn from each other thereby enhancing the training experience. Group training offers the possibility that members of the group will gain an increased appreciation for the issues affecting other people in the group. The delivery method is instructor led, group paced (within the limits of the schedule), classroom learning with structured hands-on activities.

• Distribution
  Sales Order Processing
  Purchase Order Processing
  Inventory
• Simple Manufacturing
  Bill of Materials
• Core Modules
  General Ledger w/ Analytical Accounting
  Receivables Management
  Purchasing Management
  Invoicing
  Cash Flow Management
• System Administrator
  Process Server
  Window Based Security - Basic And Advanced
  Account Level Security
  SQL Maintenance